Discover the answers to your frequently asked questions about our products and services.

📦 Orders & Shipping

How long does delivery take?

We ship from Herning, Denmark. Delivery times are typically 1–3 business days within Scandinavia, 2–5 business days within Europe, and 5–10 business days worldwide.

Do you offer free shipping?

Yes! We offer free shipping on all orders over 900 kr worldwide.

Which countries do you ship to?

We ship worldwide. All orders are shipped from Denmark, which means EU customers enjoy no customs or import duties.

How can I track my order?

Once your order is shipped, you will receive a tracking number by email so you can follow your package in real time.

↩️ Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery. If you are not completely satisfied with your purchase, please contact us at info@murugansarees.com and we will find the best solution for you.

How do I exchange an item?

Contact us at info@murugansarees.com with your order number and we will help you with an exchange as quickly as possible.

💳 Payment

Which payment methods do you accept?

We accept credit/debit cards, Shop Pay, PayPal, Google Pay, and Klarna. Vipps is coming soon.

Is it safe to shop on your website?

Yes, absolutely. Our store uses SSL encryption and all payments are processed securely through Shopify Payments.

👗 Products

Where are your sarees made?

All our sarees are sourced directly from India — authentic, handwoven, and crafted by skilled artisans.

How do I choose the right saree?

Each product page includes detailed descriptions, fabric information, and styling tips. If you need personal guidance, feel free to contact us at info@murugansarees.com.

Do you offer gift wrapping?

Please contact us at info@murugansarees.com and we will do our best to accommodate your request.

📞 Contact Us

How can I reach you?

You can contact us by email at info@murugansarees.com or by phone at +47 98 47 63 35. We are available Monday–Friday, 10:00–18:00 CET.