Privacy policy
Last updated: August 25, 2026
This Privacy Policy describes how Murugan Sarees ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from murugansarees.com (the "Site").
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site with an updated date.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
We collect personal information about you from a variety of sources to provide our services and run our business. The personal information we collect and how we use it depends on how you interact with us.
When you visit our Site, create an account, make a purchase, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, payment information, and order history.
We use this information to process your orders, communicate with you about your purchases, send marketing communications (where you have consented), improve our Site and services, and comply with legal obligations.
We work with trusted third-party service providers to operate our business, including providers of e-commerce infrastructure, payment processing, shipping and fulfilment, email marketing, advertising and analytics, and cookie consent management. These providers may collect and process your personal information on our behalf in accordance with their own privacy policies.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfil our contracts with you. We do not sell your personal information to third parties.
We have "sold" and "shared" (as those terms are defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as follows:
| CATEGORY OF PERSONAL INFORMATION | CATEGORIES OF RECIPIENTS |
|---|---|
| Identifiers such as name, email address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
USER GENERATED CONTENT
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.
CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
COOKIES
We use cookies and similar tracking technologies to improve your browsing experience, analyse Site traffic, and serve personalised advertising. You can manage your cookie preferences at any time through our cookie consent banner displayed on the Site.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
YOUR RIGHTS
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.
COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
INTERNATIONAL USERS
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Murugan Sarees
Email: info@murugansarees.com
Website: murugansarees.com
